This is a redesign of Jaybod, a cloud storage owned by DesktopIP. At that moment, the company was developing workgroup feature that allowed user to co-organize files in a shared folder. I, as a UI/UX Designer, was asked to refine the user flow and the interface of the feature.
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Time
1 Week
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Role
UI/UX Designer
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I conducted a simple usability test for Jaybod’s current implementation of workgroup feature and a follow-up interview to several users that actively used cloud storage, whether individually or in a team.
In this tight timespan, I managed to get 3 participants for user interview and usability test.
Besides doing usability test, I also compared several cloud storage provider that had been around to more internet users. To limit the scope of benchmarking, I decided to focus on 2 products which were used by most users according to GoodFirms survey: Google Drive & DropBox.
The result from previous research were grouped into empathy map to identify user needs better. After getting to know the user, all the data gathered were made into a persona to visualize the problems to solve in later phase.
Empathy Map
Persona
From the persona visualization, we could see that these are the main problems to solve: